PURCHASE CONDITIONS
Here you will find all the information you need to know before purchasing any of our digital products or hire our services.
We're going to acquaint you about the rights you have as a purchaser and the conditions that we have defined when purchasing these products and services so that they conform to your rights and can provide you the máximum guarantee on your purchase.
Personally, we think that transparency is the key to all business transactions carried out online (and offline), and on this page, you will find all the information that affects your purchasing or contracting. Don’t stop reading it, please.
What we want is to let everything clear between you and us before making any transaction. We’ve assured to comply with all the legal obligations to provide all your rights as a consumer.
These terms and conditions govern the relationship between us and all the users who acquire products or hire our services through the Academy of albertochueca.com and shall be binder from the moment they have any economic transaction on this website.
Vendor ID
As a consumer, you should always know who are you buying to and whom you should complain in case of something has been as you did not expect. Therefore, the first duty we have with those who we sell to online, is to be transparent about our identity.
We shall offer you the following information and we do it delighted! You can check our identity by pressing here.
By accepting these terms as a user you are linked to us by these terms, which, alongside with our privacy policy, govern our trade relations.
We reserve the right to modify or change these conditions at any time. But don’t worry, because if the modifications constitute a substantial change in the terms, we will notify you by posting an ad on albertochueca.com.
Acceptance and acceptance proof
If you want to buy one of our products or services, you must go to the page of the product or service in question and follow the steps through the form you’ll find on this page, and receive immediately the full acceptance of each and every single one of the conditions of hiring as shown on this page of albertochueca.com before hiring the service.
It's allowed to pay with a Debit or Credit Card (via Stripe).
From the moment of the acceptance of the purchase, the user acquires the condition of “our client”.
Validation of the purchase or contracting
If you have purchased one of our products or services, the validation of the purchase process is automatic. You just make the payment and will receive a confirmation and a receipt of your purchase, including the instructions to access the training program or lesson you’ve acquired.
Delivery times
Our products or services, consignments of instructions and keys to access the courses will be carried out automatically once payment through Debit/Credit card becomes effective.
Within the next 24/48 hours of the purchase, you will receive an email with all the information you will need for your classes and other activities included in your plan.
Conditions and methods of payment
As the user/purchaser, you commit yourself to pay the price of the products purchased on albertochueca.com or the subdomain rebels.albertochueca.com in these forms of payment accepted:
Debit/Credit Card
No other method of payment is accepted.
In the case of our products or services, the payment is always upfront and 100% of the order. When you have paid for the access, the first steps and information are sent immediately.
Prices
It's important that we all respect each other and respect also the products and services that we have developed.
As responsible, we reserve the right to deny access to the info product or services purchased to those participants who show behavior that affects the normal functioning of the courses or activities that violate its code of conduct, such as:
Circulation, without appropriate authorization, the materials provided in the conduct of courses or programs. These lessons are only for one participant. Also, respect our rights as we respect yours.
The use of the username or password is personal and untransferable by more than one person at the same time, causing a clear fraud to us.
Carrying out activities that violate our rights to intellectual property.
Use of the courses, or classes for other than the intended purpose.
Our commitments
We commit to providing the services contracted once your service request is approved and becomes effective payment as described in payment in these general conditions of the contract.
Causes of dissolution of the contract
The dissolution of the contract of services can occur at any time by either of the two parties. You are not obliged to the conditions to stay with us if you are not satisfied with our service.
In our case, we can end up or suspend any or all services hired immediately, without prior notice or liability, in the event that you do not meet the conditions.
Causes of dissolution of a contract shall be:
Falsehood, in whole or in part, of the information provided in the process of hiring any service.
The lack of payment.
Failure to comply with response times of customer information requested by us when we necessarily need it for the development of the service.
Alter, circumvent, reverse-engineer, decompile, disassemble or alter in any way the technology of security provided by us.
Also the cases of abuse of support services upon the request of more hours than those established in the contract.
The dissolution means the loss of your rights to the Service-contracted.
Return policy
We offer the following return policy:
7-day money-back guarantee for the training programs of the Academy and full refund if you haven't watched more than the 15% of the Online Courses.
We're so sure that you will like our service enough that you'll have 7 calendar days to try out “The Rebel Alliance” and the option to watch the 15% of the Online Course keeping your guarantee.
If at the end you think it wasn’t what you expected, or you don’t like it, just contact us and we'll return 100% of the money.
Yes, we’ve not gone mad. What we want is the training program will be really useful for you.
Important:
- In case of new hiring, you can request the return of your purchase in the 7 days following the acquisition date, using the contact form “Contact”, explaining the reason for the request, and indicating in the subject “Return The Rebel Alliance “. In a maximum period of 2 working days, the return order (100% of the money) will be issued and a credit invoice will be sent to the customer, with the average payment delay being 5 to 10 days.
- There is no possibility of a refund after the period of 7 days from the date of purchase, and we do not offer partial returns on the time spent in the community.
- The refund is not valid if you have hired a service with an online course and you have watched more than the 15%. It's obvious, right? You can request a full refund if you haven't watched the 15% of any of our online courses.
- While you are still a member of The Rebel Alliance, you will be charged monthly for the contracted membership at the price agreed upon in the first transaction. The renewals are made automatically and returns are not allowed. If you do not want to renew, you must follow the instructions below.
- If you want to unsubscribe, you can do so from your profile in The Rebel Alliance in Your Account / Memberships / “Cancel” link.
- An email or a phone call can not be considered as a withdrawal request. If you want to unsubscribe, you can do it from your profile in The Rebel Alliance in Your Account / Memberships / “Cancel” link. It is your responsibility to notify on time of your withdrawal through the established process.
- If you decide to Cancel your Account, all your contents, access to the lessons and your personalizations will be lost. There is no way to go back.
- IMPORTANT: The possibility of refund in the renewals of the membership is not admitted.
Re-program guarantee for the “1 on 1 lessons”.
- You can re-program the class by email or through your account with 48 hours or more notification, in which case you will re-program the class to another day or hour.
- You are responsible for being available online at the time of class and having a PC or laptop with an adequate Internet connection. There is no refund for technical failures by the customer.
- If for any reason we can't connect to the Internet or teach the class, you will have the option to re-program your class or get a 100% refund for it.
- We reserve the right to cancel the scheduled class at any time with a 100% customer refund.
We reserve the right to make changes to the return policy by email notification.
The purchaser’s rights: data protection, commercial withdrawal, and warranty
Warranty.
Our info products, online courses or services, once the corresponding payment, we, as the authors of the product or services marketed in albertochueca.com, grant you as the user a limited, non-exclusive, revocable and non-transferable license to access online (web way browser) to the product or service purchased and available.
Commercial withdrawal.
What is this about the commercial withdrawal, Alberto?
We'll explain it to you with this small definition:
“The commercial withdrawal is the power of a consumer of a good to return it to trade within a legal period of 14 days, without having to claim or give any explanation about it or suffer a penalty.”
Well, this is perfect in case of tangible products, but in the case of digital products or services like the ones we offer on our website, things change. The giving up period for digital content products, as in this case, will be suspended when you provide a customized service or the keys for access to digital content are used which in this case is automatically, then you can’t request any refund by law. Logical, no?
But don’t worry! Although we're not forced by law like we have explained to you before, we're so sure that you will like our service enough that you’ll have 7 calendar days to try out “The Rebel Alliance”. If at the end you think it wasn’t what you expected, or you don’t like it, just contact us and we'll return the 100% of the money.
The returns corresponding to payments made through Debit/Credit Card will be made through the same channel.
Intellectual property.
The contents available in each of the info products, online courses or services marketed in this website constitutes an intellectual property work whose rights correspond to its author us, being protected by international laws and conventions.
(Any form of reproduction, distribution, public communication, transformation, making available, and in general, any other act of public exploitation referred to both the info product and the services and their respective contents without the express and prior written consent of the author, us)
It's forbidden any act by virtue of which the Users of the services or contents may exploit or use commercially, directly or indirectly, in whole or in part, any of the contents, images, forms, indexes and other formal expressions that are part of the products or services without prior written permission of us.
In particular, but without exclusion, are prohibited: The acts of reproduction, distribution, exhibition, transmission, retransmission, or emission in any form of the materials of the products or services.
Storage in physical or logical media, digitization or making available from databases other than those belonging to those authorized by us.
The translation, adaptation, arrangement or any other transformation of said products or services, images, forms, indexes and other formal expressions that are made available to Users through the contents, as long as such acts are subject to the applicable legislation in matters of intellectual, industrial or image protection.
Consent to be recorded
Many of the Masterclasses or lessons will be recorded and published in the private academy to let other students review them if they can’t attend to them. You give us permission to record (image and audio) your participation in any lesson.
We will also record the classes, so by the beginning of the following month, we will upload them and only the members of your group (the other students in your class) and yourself, will be able to access these recordings.
But don’t worry, we only will use it for educational purposes to help you to improve your chess level.
Limit of liability
Everything possible has been done to describe all the contents, products and services that we present on this website, as well as its potential for you as a chess player in a precise, transparent and honest way.
The successes mentioned on the web and/or other training materials are based on real data.
However, there is no guarantee that you will obtain the same results using the techniques and ideas contained in this website and/or other training material produced beyond the threshold of this website.
Reasonable results will depend on each person, their previous experience, their good understanding of the techniques presented and their correct attitude as a chess player.
Since these factors differ between each individual, we cannot guarantee their success or improvement. We're not responsible for any of your actions, and you accept in advance that there is a risk that the improvement and expected results will vary from one person to another.
The involvement
Our involvement will be maximum, but remember: There is nothing like the commitment to work hard every day to achieve amazing results.
Another thing you should know is that there are no guarantees that the results of the classes held in the past in one of the chess players presented on the website of albertochueca.com can be replicated today or in the future in you, obtaining the same results.
What we want to tell you is that we're not responsible for your actions or interest in learning.
This website, classes and/or other training material compose a serious website, where we want to teach serious and proven techniques to improve your chess level and progress properly.
In case of doubts about albertochueca.com and/or your ability/commitment to implement these techniques or this way of learning, our recommendation is that you DO NOT BUY ANY CLASS / COURSE / PRODUCT / SERVICE.
In chess, more than anywhere else, there are no miraculous universal recipes.
The training
The value of training, following a good methodology, of own experimentation, the monitoring of your results for decision-making and the implementation of adjustments / improvement as a whole is what provides victories and good results.
It's a continuous and slow process.
We're here to accompany you throughout these processes and try to answer your questions/doubts.
We will do our best to help you.
The use of the information published on the website and/or other training materials must be done at your own risk and prior analysis of it.
By consuming these contents, you agree that neither albertochueca.com nor the advertisers/sponsors of the website can be considered responsible for the success or failure of your own improvement as a chess player, directly or indirectly related to the purchase and/or the use of our information, products and services and/or the advertising published on this website.
Jurisdiction
By using the contents and services of this blog, you accept the conditions set out here, remaining the same subject to the current legal regulations.
And now, to enjoy your product!